Support and Help Channels

  • 1 hour ticket response time
  • A 60 mins Inquiry Response Guarantee

  • Our team of service technicians will try their best to respond to your assistance inquiries within about 1 hour. If, however, the issue you have experienced needs the help of the Admin =Dept,= we’ll send the ticket to the administrator in charge and will post a note to let you know.

  • Top quality support service
  • Expert Client Help Service

  • We provide you with round the clock tech help via a turbo–fast ticket program integrated into your Control Panel. You could email us anytime about any of the programs that come installed in advance on the virtual server, this includes the selected Linux distribution, the server admin panel and our custom created Web Site Control Panel.

  • Intuitive help center
  • A Descriptive Help Section

  • Each section of the Web Site Control Panel that is included as a gift with your VPS provides you with an internal articles base. You can find an array of descriptive how–to posts and a number of step–by–step video guides that show all the fundamental site control jobs. You can access them by simply clicking the Help or Video keys in the right side of each Control Panel section.