Customer Support Channels
A 1–hour Response Guarantee
Offering high quality support prompt is our main priority, so we backup each shared services plan with a one hour ticket response guarantee. As soon as you post a ticket or post a message, our client technical support crew will do all they could do to give the most acceptable remedy for your problem and to supply you with help promptly.
A Top–quality Support Service
Our support service is offered by a group of experienced consultants that are ready to react to your question in a timely manner. You can easily get hold of the support crew by starting a tech support ticket from your Web Site Control Panel or by sending us an e–mail message. On business days, you may also call us on the telephone or use the online chatting solution.
An Intuitive Help Section
Our Control Panel delivers a comprehensive practical knowledge base that’s incorporated into all areas. In each area, you’ll find a Help control key that will load for you a variety of step–by–step online classes on how to employ a selected feature or carry out a specific action. Furthermore, we have produced course video clips so as to get a better idea of the Control Panel’s interface.