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Context Help

If you lose your way inside our Control Panel, the first step you should take is to press the Help button, which is present on each and every page. A pop-up menu will appear. It includes detailed information about all the operations that you can perform on that particular page. Each popup appears on the very same page so that you can quickly return to your work.

Video Tutorials

We have a vast library of how-to video clips illustrating how to use our web hosting Control Panel. They're created for those of you who want to see how things are being done rather than just reading articles. Thus, everyone can quickly find their way around our hosting Control Panel by merely watching our step-by-step instructional video clips.

F.A.Q.

If you can't discover the solution you need, check out our extensive Frequently Asked Questions database, which comprises questions asked by actual individuals and provides practical solutions. We regulary update our Frequently Asked Questions section with new articles so as to embrace all the new additions and innovations related to our platform.

Ticketing System

If you still can't find the answer you need in the Frequently Asked Questions section either, you can touch base with our great team of client support engineers available 24x7x365 and eager to assist you with any query. Each trouble ticket you submit will be answered within 60 minutes (the average support ticket response time is approximately twenty minutes), so you will never have to wait a long time to get your question answered.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 256914

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com