If your hosting provider supplies live chat support, you are able to speak to a representative live and find out useful info or get an issue resolved in a very timely manner. The basic advantage of using chat instead of calling to consult with a live person is that you need only a computer with web access, so that you won't pay any rates if you're in another country or state. What's more, it will be simpler to copy and paste data for example domains, usernames or error messages in other words details which are sometimes hard to provide to the other side on the telephone. The live chat is also a considerably quicker way to contact the website hosting company's support crew as compared to using a ticketing system. Last, but not least, in case some situation needs a little more time to be taken care of, you can do something else entirely while you wait for assistance on the live chat, so you will not lose time - something that is impossible in case you're on the phone.

Live Chat Support in Shared Hosting

As a part of the support services that we provide for all of our shared services, we've live chat support which is available every single day, even on holidays. You are able to get in touch with us no matter if you already have an account or not, as we can support you with all kinds of things, ranging from providing you with basic information regarding our services in case you aren't a customer yet and you are considering to purchase one of the packages, to helping you with installing an email account in an e-mail client. Part of the problems are more complicated and time-consuming, therefore you'll need to take advantage of the ticketing system which is built-in our Hepsia website hosting Control Panel, but we can save you time and help you in real time on our live chat for a lot of things.

Live Chat Support in Semi-dedicated Hosting

The live chat support service that we supply is accessible every day, even on holidays and weekends. It's the perfect way to learn more information about our Linux semi-dedicated hosting if you don't have an account yet or to have a problem resolved in case you are a customer and our customer support representatives will assist you right away regardless of the time of the day you join our chat. In case you're unsure which package is more suitable for your sites, if you need advice whether you should order a certain upgrade and how to obtain it or in case you experience problems setting up an email account on your computer, you're able to contact us and we'll give you the required details in a timely manner. Our live chat is accessible even after our telephone lines are off for the day, so if you have an account with us, you can rest assured that you'll always receive instant help with any question or trouble that comes up.