A 99.9% Server Uptime
We have built our shared hosting platform using stable hardware and strongly modified software. Our system administrators have installed a modified version of Security–Enhanced Linux on all our machines to ensure utmost safety and dependability. We’ve installed a number of DoS protection units coupled with powerful firewall software to make sure our network is impenetrable and secure.
Our shared services packages come with a 99.9% server uptime guarantee. And no matter which datacenter you pick, the guarantee remains unchanged.
A 99.9% Network Uptime
If you wish to deliver a premium web hosting service, you can rarely rely on the default network configuration in a datacenter. We’ve set up our own custom internal network to ensure an ultra–fast connection speed with the rest of the world.
And thanks to this, irrespective of which data centers you pick: our datacenter in USA, our datacenter in United Kingdom, in our datacenter in Finland, in our datacenter in East Europe or our datacenter in Australia, you will enjoy an assured 99.9% network uptime. And this uptime guarantee is available with all hosting solutions offered in each datacenter.
A 30–Day Money–Back Guarantee
We offer a 30–day money–back guarantee with all our cloud hosting plans. If you are disappointed with our web hosting services, or if you consider them insufficient, or if you decide that you want a VPS services instead of a cloud hosting plan – you will get a refund, no questions asked.
All domain name registrations are non–refundable, but you will keep full control over your domains even if you cancel your web hosting account with us.
24/7 Technical Support
If you happen to run a hosting company, your technical support engineers are very important. Because of this, we’ve mindfully chosen a very skilled team of technical support engineers, each with many years of experience behind his back. Thanks to them, we offer 24x7 support with all our hosting solutions.
And not only that, we offer a 1–hour response time guarantee. All client support tickets are answered in under 1 hour and our average response time is under 20 minutes!